The Power of Excellence With Tom Peters: The Forgotten Customer


1h 10m 1987

Brief Synopsis

A documentary which profiles the University National Bank in Palo Alto, California, Federal Express, the Louisville Redbirds, The Limited retail stores, Worthington Industries, and University National bank, which all have found innovative, and in some instances, simple ways of excelling in customer

Film Details

Also Known As
Forgotten Customer, The, Power of Excellence With Tom Peters: The Forgotten Customer, Tom Peters: The Power of Excellence
Release Date
1987
Production Company
Jack Hilton Productions

Technical Specs

Duration
1h 10m

Synopsis

A documentary which profiles the University National Bank in Palo Alto, California, Federal Express, the Louisville Redbirds, The Limited retail stores, Worthington Industries, and University National bank, which all have found innovative, and in some instances, simple ways of excelling in customer service. Hosted by Tom Peters, author of "In Search of Excellence" and "A Passion for Excellence," the program features lectures by the author, and mini-documentaries on the five featured businesses.

Film Details

Also Known As
Forgotten Customer, The, Power of Excellence With Tom Peters: The Forgotten Customer, Tom Peters: The Power of Excellence
Release Date
1987
Production Company
Jack Hilton Productions

Technical Specs

Duration
1h 10m

Quotes

Trivia